Screen reader support

Service Management is compatible with screen reader software used by blind and the visually impaired users on supported Windows operating systems.

To enable screen reader accessibility, you must have the supported screen reader software installed on your local client.

Supported screen reader software

Service Management supports the following screen reader software on supported Windows operating systems:

  • JAWS Screen Reader software Version 14 and later

Supported browsers

  • Mozilla Firefox Version 24 and later

Areas of Service Management with screen reader support

Screen reader accessibility is supported in all components of a record's General detail sections—text boxes, combo boxes, and so on.

Keyboard navigation

Key Navigation
Tab Next field
Shift + Tab Previous field
Enter Opens combo box list
Up and Down Select list item

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