Integrate > Systems Insight Manager > Install > Installation Prerequisites

Installation Prerequisites

The sections that follow list the prerequisites that need to be fulfilled to enable installation of OpsCx for SIM.

Application Software

Before you install OpsCx for SIM, the following software applications must be installed and configured.

Application Required Version
Operations Manager i

10.00 or later; the minimum requirement is the Event Management Foundation License.

It is recommended to update OMi to the latest available patch level before installing OpsCx for SIM

Operations Connector

10.01 or later

Operations Connector must be configured as a connected server and properly integrated into Operations Manager i. It is recommended that the integrated Systems Insight Manager applications and Operations Connector are installed on different host systems.

For 10.11 version, to install the Operations Connector, run the following command:

<Connector_Installer.exe> -DSKIPCHECKS=true

If you are using an Operations Connector version earlier than 10.01, upgrade it first. For instructions, see the BSM Connector Installation and Upgrade section.

For installation and configuration information, see the corresponding documentation.

TCP/IP Ports

The following table lists the ports that OpsCx for SIM uses by default. In your Operations Connector environment, these ports may not be used by other software applications.

Port Number Port Description
280

Default port on SIM server, to which Operations Connector connects to read events and topology data.

If the default port is changed on the SIM server, the same port number must be specified in the Operations Connector configuration files.

30005

Default port of Operations Connector policies of the REST Web Service Listener type.

Used for dispatching SIM events to the respective Operations Connector policies.

30021

Default port used by the event backward synchronization Perl script to send a request to the connector, located on Operations Connector system.

The port used for event backward synchronization is specified in the OMBacksync_SIM.pl script.

If you have changed the port for backward synchronization in the OMBackSync_SIM.pl file, the same port number must be specified in the integration configuration file.

If Systems Insight Manager and Operations Connector communicate through a firewall, make sure the firewall rules allow connections through this port.

If you cannot make sure the default ports are free, you can still change the port numbers while configuring OpsCx for SIM. Keep in mind that changing the port numbers includes mandatory actions also in the third-party system management application or Operations Connector.

Other Prerequisites and Requirements

The following is a list of additional prerequisites and the requirements you must consider before installing the product:

  • Operations Connector may be upgraded, but installing Operations Connector integration requires you to remove all the previous versions of the integration from the Operations Connector host.
  • To be able to configure and administer OpsCx for SIM, familiarize yourself with Operations Connector and its web interface. For example, you can learn how to import, activate, and reconfigure policies. For information on these and other relevant topics, see the Operations Connector User section.