Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Access the Microsoft patch database
The Microsoft patch database contains information about released patches and how they should be applied. SA requires access to this database in order to get the appropriate resources for patching your managed Windows servers.
Before Patch Management can install a patch on a managed server, the patch must be downloaded from the Microsoft web site and imported into the Software Repository.
Depending on your network infrastructure, you can get the Microsoft patching database into SA:
- by importing the Windows patching catalog (wsusscn2.cab file) from the Microsoft website.
The Microsoft offline catalog only contains security updates. SA provides missing and non-security updates as patch supplements via HPELN.
- by connecting to a WSUS server on your network.
WSUS synchronizes with Microsoft Update to regularly download both security and non-security updates to a central WSUS repository on your network. Access the Microsoft patch database via WSUS if you are working in a tightly secured environment, where you cannot connect to Microsoft and HPELN.
Once every 24 hours, the SA Agent on a Windows server compares the server’s current state against the Microsoft patch database that has been imported into SA by the patch administrator. The Agent reports the results of that comparison and then stores the data in the Model Repository. When you request a compliance scan, it can take several minutes. When you look up compliance for a server, the status information is derived from the Model Repository as well.
We welcome your comments!
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