Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Multimaster email alerts
When Multimaster conflicts occur or Multimaster components experience problems, SA sends an email to the user-configured Multimaster email alias. You configure this email address when you install SA. If you must change this email address, contact your HPE Server Automation Support Representative or see SA notifications for more information.
The subject line of the alert email specifies:
- The type of error that occurred when a transaction was being applied to a Model Repository database
- The type of error that caused problems with the Multimaster operation
Contact your HPE Server Automation Support Representative for assistance troubleshooting and resolving SA problems that affect the multimaster operation.
The following table shows error messages.
Subject Line |
Type of Error |
Details |
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Multimaster Transaction Conflict |
The local database was not successfully updated with the changes from the other database. Each update must affect only one row and not result in any database errors. |
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SA Problem |
No value was specified for a given configuration parameter. Log into the SA Client and provide the value for this configuration parameter. Contact your HPE Server Automation Support Representative for assistance setting SA configuration values. |
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Multimaster Transaction Conflict |
An error occurred while querying the database for updates to send to other databases or while applying updates from other databases. Restart the Model Repository Multimaster Component. |
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SA Problem |
An error occurred when the Model Repository Multimaster Component process started. The application returned the message specified. The thread that encountered the error stopped running. This error occurs when running SA in multimaster mode. Resolve the error condition. Restart the Model Repository Multimaster Component. |
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Multimaster Transaction Conflict |
An error occurred when parsing the XML representation of the transaction. The application returned the message specified. This error occurs when running SA in multimaster mode. Run the SA Admin Multimaster Tools and verify that the transaction data does not contain special characters that the XML parser might be unable to interpret. |
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Multimaster Transaction Conflict |
An error occurred while using SOAP libraries to marshal or un-marshal transactions into XML. The application returned the message specified. This error occurs when running SA in multimaster mode. Run the SA Admin Multimaster Tools and verify that the transaction data does not contain special characters SOAP might be unable to interpret. |
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SA Problem |
The Model Repository Multimaster Component process encountered an unknown error. Contact technical support and provide the database name and SA component’s log file. |
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to hpe_sa_docs@hpe.com.
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