Administer > Multimaster Mesh administration > Multimaster email alerts

Multimaster email alerts

When Multimaster conflicts occur or Multimaster components experience problems, SA sends an email to the user-configured Multimaster email alias. You configure this email address when you install SA. If you must change this email address, contact your HPE Server Automation Support Representative or see SA notifications for more information.

The subject line of the alert email specifies:

  • The type of error that occurred when a transaction was being applied to a Model Repository database
  • The type of error that caused problems with the Multimaster operation

Contact your HPE Server Automation Support Representative for assistance troubleshooting and resolving SA problems that affect the multimaster operation.

The following table shows error messages.

Multimaster error messages

Subject Line

Type of Error

Details

vault.ApplyTransactionError

Multimaster Transaction Conflict

The local database was not successfully updated with the changes from the other database. Each update must affect only one row and not result in any database errors.

vault.configValueMissing

SA Problem

No value was specified for a given configuration parameter.

Log into the SA Client and provide the value for this configuration parameter. Contact your HPE Server Automation Support Representative for assistance setting SA configuration values.

vault.DatabaseError

Multimaster Transaction Conflict

An error occurred while querying the database for updates to send to other databases or while applying updates from other databases. Restart the Model Repository Multimaster Component.

vault.InitializationError

SA Problem

An error occurred when the Model Repository Multimaster Component process started. The application returned the message specified. The thread that encountered the error stopped running. This error occurs when running SA in multimaster mode.

Resolve the error condition. Restart the Model Repository Multimaster Component.

vault.ParserError

Multimaster Transaction Conflict

An error occurred when parsing the XML representation of the transaction. The application returned the message specified. This error occurs when running SA in multimaster mode.

Run the SA Admin Multimaster Tools and verify that the transaction data does not contain special characters that the XML parser might be unable to interpret.

vault.SOAPError

Multimaster Transaction Conflict

An error occurred while using SOAP libraries to marshal or un-marshal transactions into XML. The application returned the message specified. This error occurs when running SA in multimaster mode.

Run the SA Admin Multimaster Tools and verify that the transaction data does not contain special characters SOAP might be unable to interpret.

vault.UnknownError

SA Problem

The Model Repository Multimaster Component process encountered an unknown error. Contact technical support and provide the database name and SA component’s log file.