Use > Configuration Management > Configuration Management overview > Configuration Management Access Control

Service Portfolio Management Access Control

Service Portfolio Management leverages Configuration Management, which is controlled by security profiles. These user profiles allow authorized users to create, modify, and close configuration items (CI). The system provides options for Never, Always, and When Assigned. For example, one user may be able to create and close CIs but only modify items assigned to them.

Access to functionality within each module is governed by HPE Service Manager security utilities, which define access based on role and user.

HPE Service Manager also provides a security control to segment data between multiple customers. “Mandanten” controls identify which customer data a particular user or group can access, update, or both.