Service Portfolio Presentation

HPE Service Manager displays service portfolio items, including planned, deployed, and retired services. Each service has associated costs, and demand for services can be recorded through Service Catalog requests.

The Service Catalog documents services at a general level so that they can be requested by business users. Catalog items can be linked to services managed in the Configuration Management database. This is how, when a request is fulfilled, a new subscription can be added to the service CI.

Business planning can be performed in the HPE Project and Portfolio Management tool suite, and HPE reporting tools can be used to compare actual versus forecasted consumption and costs.

HPE Executive Scorecard can manage links to other systems on a KPI level. Additional links allows users to link back to the Service Catalog to help provide a better understanding of the KPI results.