Define which catalog items are available for subscription

  1. Verify that the subscription mode is set to Service Catalog in the Configuration Management environment record.

  2. Click Service Catalog > Administration > Manage Catalog.

  3. Type Item in the Type field and click Search.

  4. Select a Catalog Item from the record list and click on the Connector Details tab.

  5. Select the Create Subscription check box.

    When the check box is selected, two additional fields open.

    Note The Create Subscription check box is not available for Support Catalog Items.

  6. In the Subscription Item field, fill or find the name of the item that will post to the Subscription record and Change record that is created during the fulfillment process.

  7. In the Subscription Availability field, select either Individual or Department.
    This indicates whether an individual or department subscription can be made against the Catalog Item.
    Note: If you select Department, the user will not be able to specify a quantity.

  8. Click Save.

  9. Click OK.
    Users can now subscribe to this catalog item.