Customize the forbidden list of attachment file extensions

You can customize the forbidden list of attachment file extensions, which is stored in the database. You can add more file extensions to or remove existing ones from the list.

Note: When your customization is complete, you must restart the web tier’s web application server (for example, Tomcat, WebSphere) or restart the Windows client for the changes to take effect.

To customize the forbidden list:

1. Click System Administration > Base System Configuration > Miscellaneous > File Extensions.

2. Click Search.

   A list of file extension records is displayed.

3. To add a new record:
   1. Select a record from the list.

   2. Update the following fields:

      • File Extension: Type a new extension without the dot character (.) For example, type "bat" rather than ".bat".
      • Unsafe: Check this box to block attachments with this file extension or uncheck this box to unblock them.
      • File Type: Type a description of this new file type.

   3. Click Add.

      The new file extension is added to the list.

4. To update an existing record:
   1. Select the record from the list.
   2. Check or uncheck the Unsafe box.
   3. Update the File Type description if necessary.

   4. Click Save.

      The record is updated.

5. To delete a record:
   1. Select the record from the list.
   2. Click Delete.

   3. Click Yes to confirm the deletion.

      The record is removed from the list.

6. Do the following for the changes to take effect:

   • If you are in the Windows client, exit and then restart the client.

   • If you are in the web client, restart the web application server.