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- BDM Mapping Management
The Value Mapping tab of a BDM mapping defines the value mappings between a Service Manager object and a BDM object.
The following describes the columns on this tab.
|Value Mapping Group||The name of a value mapping group. A value mapping group contains a collection of enumerated BDM/SM value pairs.|
|BDM Values||The values of the BDM fields.|
|SM Values||The values of the Service Manager fields.|
|Description||Description of the value mapping.|
For example, below is a value mapping named impact, and there are four mapping entries for this value mapping group:
|Value Mapping Group||BDM Values||SM Values|
The name impact can be filled in the Value Mapping Group column on the Field Mapping tab:
|SM Object Field||Direction||BDM Object Field/Attribute||SM Default Value||SM Callback||BDM Default Value||BDM Callback||BDM Type||Value Mapping Group|
This means when mapping the Service Manager object to the BDM object, if the value of field
initial.impact of the Service Manager object is 2, the value
2 will be mapped to
site-dept for the field
impact_scope of the BDM object, and vice versa.
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