Integrate > HPE Operations Orchestration (OO) > Automated deployment of changes

Automated deployment of changes

HPE Service Manager 9.30 or later provides an enhanced integration with Operations Orchestration (OO) that allows users to link requests for change (RFCs) to OO flows. This enables users to implement automated deployment of changes by manually or automatically launching OO flows.

Before a change moves to the Change Approval phase, you can link OO flows to the change so that each of the change deployment steps is performed and the results are returned. These OO flows originated from out-of-box content in OO intended to support common Change use cases, such as Database Script Execution, Service/Server Restart, and Running Batch Files.

To run the automated flow, select the relevant OO flows and complete all required parameters of the flows. These parameters can be either fixed or references to attributes of the RFC or Configuration Items (CIs) in the RFC. You also need to select when and how the change flows will be triggered - upon change approval, based on a schedule or manually. When the change is approved and moves to the Change Implementation phase (or the Test and Build phase if the change has a category of Release Management), you can manually launch the OO flows from within Service Manager, or the OO flows are automatically executed based on the trigger conditions you set.

Note This feature is not supported for the following change categories:

  • KM document
  • CI Group
  • Subscription
  • Unplanned Change