Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Administer > Time Period Management > Time period configuration tasks > Trigger an approval for time period conflicts

Trigger an approval for time period conflicts

You can define an additional approval for a module which has time period conflicts and also has the approval functionality. The default approval definition is Approval Depending on Timeperiod Conflict, which is linked to the Approval phase. You can either update the approval definition as necessary or create your own approval definitions and link them to their corresponding phases.

The Change Management module is used as an example in the sample task. Follow these steps to trigger an additional approval for a change record.

Click Change Management > Configuration > Change Workflows.

The workflow list opens.
Select a workflow to view its detail. For example, Normal.
Click the Approvals tab.
Add the Approval Depending on Time period Conflict approval definition to the corresponding approval phase.
Click Save.

Note In the Approval Depending on Time period Conflict approval definition, the tpconflict in $L.file>0 condition indicates that an approval is triggered when there is a conflict between a change and an existing time period. You can customize this condition as necessary.

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