Request Closure

Status Closed
Rule Set Notification is triggered when Request status is “Closed” and closure code is not “Withdrawal requested by customer”
Notification name(notification definition table) Request Closure
Recipients requestor, request coordinator, assignee
Subject Request %s (hyper link of request number) has been closed. The closure code is {$closure.code}.
Format

HPE Service Manager

Request %s (hyper link of request number) has been closed. The closure code is {$closure.code}.

Details

Title (or Description):

Category:

Subcategory:

Request Model:

Status:

Priority:

Closure Comments:

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