Assignment Group

Status All
Rule Set Notification is triggered when only Assignment group is populated or updated and Assignee field is Blank
Notification name(notification definition table) Incident Assignment
Recipients Assignment Group members
Subject Incident %S (Incident number) has been Assigned to you
Format

NOTE: SYSTEM GENERATED EMAIL, PLEASE DO NOT REPLY. FOR MORE INFORMATION REFER TO THE INCIDENT RECORD IN THE SYSTEM.

Dear Sir/Madam,

Incident %S (Incident number) is assigned to %S (assignment group name) Group. Identify an assignee to work on the Incident.

Incident details are as follows:

Title:

Status:

Category:

Subcategory:

Priority:

Description:

Click here to go to the Incident Record (provide the link to Incident record)

 

Thanks and regards,

HPE Service Manager