Recovery

Status Status other than Resolved
Rule Set Notification is triggered when Phase is moved to Recovery
Notification name(notification definition table) Incident Recovery
Recipients Incident Coordinator
Subject Incident %S (Incident number) has moved to Recovery phase
Format

NOTE: SYSTEM GENERATED EMAIL, PLEASE DO NOT REPLY. FOR MORE INFORMATION REFER TO THE INCIDENT RECORD IN THE SYSTEM.

Dear Sir/Madam,

The Incident %S (Incident number) has been moved to Recovery Phase.

Incident details are as follows:

Title:

Status:

Description:

Solution:

 

Thanks and regards,

HPE Service Manager