Major Incident Arrival

Status All
Rule Set Notification is triggered when Major Incident checkbox is checked and saved
Notification name(notification definition table) Major Incident Created
Recipients Incident Manager
Subject Major Incident %S (Incident number) has been created
Format

NOTE: SYSTEM GENERATED EMAIL, PLEASE DO NOT REPLY. FOR MORE INFORMATION REFER TO THE INCIDENT RECORD IN THE SYSTEM.

Dear Sir/Madam,

Major Incident %S (Incident number) has been created

Incident details are as follows:

Title:

Status:

Category:

Subcategory:

Priority:

Description:

Click here to go to the Incident Record (provide the link to Incident record)

 

Thanks and regards,

HPE Service Manager