Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Request Fulfillment configuration
- Create a request model
- Create a request category
- Add a subcategory to a request category
- Create a request task category
- Create a product catalog category
- Create a product catalog item
- Stock management
- Add a Request Fulfillment assignment group
- Add a Request Fulfillment approval definition
- Clone a request model
Create a product catalog category
Security Role: Request Manager
You can define product catalog categories so that users can find their desired product catalog items easily. Product catalog items are organized in product catalog categories.
To create a product catalog, follow these steps:
- Click Request Fulfillment > Configuration > Product Catalog Categories.
- Click New.
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In the Name field, type a name for the product catalog category.
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Clear the Active check box if you do not want the new category to appear in the category list.
Note If you clear the Active check box, this category cannot be used to create new product catalogs.
- (Optional) In the Description field, type a description for the product catalog category.
- Click Save.
Related topics
Request Fulfillment configuration
