Set the demand criteria for a task

Demand-based tasks run when the rask relies on a change in the Configuration Management application. You define the criteria, or trigger, that causes the task to be executed.

To set the demand criteria for a task:

1. Click System Administration > Base System Configuration > Scheduled Maintenance > Scheduled Maintenance Tasks.
2. Type a name for the task in the Name field. Every task needs a unique name. This name can offer some insight into what the task does, but you may use any naming convention, as long as each name is unique.
3. Select Active? to activate the task. Every task must be active or inactive. Inactive tasks are still in the system, but create no work orders or take any other action.
4. Select Demand Based?.
5. Type a description of the task.
6. Click the Demand Trigger tab.
7. Choose the device you want to monitor. Click Fill to display a list of available devices. Double-click the device name. Ensure that the name you specify is an exact match to the device name in the database.
8. Define the criteria which triggers this task. Type the name of the field to monitor in the Trigger When this Field: text box. This name must match a field name for the device you chose in the previous step.
9. Specify a threshold symbol, such as greater than (>), less than (<), or equal (=).
10. Specify a numeric trigger value that triggers this maintenance task when the value is true in the This Value: text box.

The combination of a field name, a sign, and a threshold value can be viewed as a simple equation:
Execute task if field name is symbolthreshold.

Related topics

Scheduled Maintenance
Access Scheduled Maintenance
Check the execution details of a task
Check the execution history of a task
Create a change request from a Scheduled Maintenance task
Create a Request Fulfillment request from a Scheduled Maintenance task
Create a schedule for a task
Create a Scheduled Maintenance task
Create a Scheduled Maintenance task for an asset?
Create a Scheduled Maintenance task from an open record
Create an Incident record from a Scheduled Maintenance task
Define the effect and details of a Scheduled Maintenance task
Force a task to run immediately
Schedule intervals
Specify incremental repetition
Specify manual repetition
Specify quiescent repetition
Use expressions and Format Control only in a Scheduled Maintenance task
Use the Cost Estimate tool