Troubleshoot > Troubleshooting and Limitations – Discovery Modules > Troubleshooting and Limitations – SAP Solution Manager Discovery

Troubleshooting and Limitations – SAP Solution Manager Discovery

  • Problem. The SAP discovery fails and a Java message is displayed:

    This application has failed to start because MSVCR71.dll was not found.
    

    Solution. Two .dll files are missing. For the solution, read Note #684106 in https://websmp205.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=012003146900000245872003.

  • Problem. The SAP Solution Manager Connection by CIM job reports the following error message:

    CIM: Internal error. Details: HTTP 401 - Unauthorized

    Solution. Do the following:

    1. Make sure that the user name and password of the CIM Protocol are correct.
    2. Set the parameter directAuthenticate value of the SAP Solution Manager Connection by CIM and SAP Solution Manager Topology by CIM jobs to true.
    3. Re-run the SAP Solution Manager Connection by CIM job.