Administer > Configure CSA > Getting Started > Enable TLS on Your Web Browser

Enable TLS on Your Web Browser

The Cloud Service Management Console is configured to require https (http over a secure connection) for client browsers. Specifically, the Cloud Service Management Console is configured to use the TLS protocol. You must enable TLSv 1.0 as the required minimum protocol for the browser, and, if applicable, disable the SSL protocols.

Enable your Web browser to use the TLS protocol.

Chrome, Windows

  1. Exit or kill all Chrome sessions.
  2. If you added a shortcut to launch Chrome from the Taskbar, remove it: right-click the shortcut on the Taskbar and select Unpin this program from taskbar.
  3. For every shortcut you use to launch Chrome, do the following:

    1. Right-click on the shortcut and select Properties.
    2. Select the Shortcut tab.
    3. At the end of the Target field, enter the following after the last quotation mark (and include a space after the last quotation mark but before the following content):


    4. Click OK.
    5. If asked for administrator privileges, click Continue.
  4. If you deleted the shortcut from the Taskbar, right-click on any updated shortcut and select Pin to Taskbar.
  5. If Chrome is your default browser, edit the registry:

    1. Click on the Start icon, enter regedit in the Search programs and files box, and press Enter.
    2. From the Registry Editor, select HKEY_CLASSES_ROOT > http > shell > open > command.
    3. Double-click (Default).
    4. Adding the following at the end of the Value data field (and include a space before the following content):


    5. Click OK.
    6. Close the Registry Editor dialog.

Caution Depending on how you launch Chrome, your browser session still may allow SSLv3 connections.

Chrome, Ubuntu

  1. Exit or kill all Chrome sessions.
  2. Edit the /usr/share/applications/google-chrome.desktop file.
  3. For every line that starts with Exec, add the following argument:


  4. Save and exit the file.

Chrome, Red Hat Enterprise Linux

  1. Exit or kill all Chrome sessions.
  2. When invoking the browser from the command line, add the following argument:


Microsoft Internet Explorer

  1. Open the Tools menu (click on the tools icon or type Alt - x) and select Internet options.
  2. Select the Advanced tab.
  3. Scroll down to the bottom of the Settings section.
  4. If TLS is not enabled, select the checkboxes next to Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2.
  5. Disable SSL 2.0 and SSL 3.0, if enabled (recommended). Unselect the checkbox next to Use SSL 2.0 and/or Use SSL 3.0.
  6. Click OK.


  1. Launch the Firefox browser.
  2. In the Location Bar (address bar), enter about:config and press Enter.
  3. In the Search box, enter security.tls and press Enter.
  4. Double-click security.tls.version.min.
  5. Set the value to 1 and click OK.