Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Integrations and Coexistence
Information about HPE software that integrates with this version of IT Business Analytics can be found at the HPE Support web site. See http://support.openview.hp.com/sc/solutions/index.jsp#tab=tab3.
You can find the latest Support Matrix for this product that lists all software and hardware requirements at this location: HP Support matrices or at the HPE Software Support Online web site (https://softwaresupport.hp.com/group/softwaresupport/home).
Note Most of the support areas require that you register as an HPE Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to Access levels.
Note that communication with data sources is done via IPv4 TCP/IP.
Supported Integrations with HPE Products
HPE IT Business Analytics is compatible with the following software products.
The following matrix is the final support matrix for ITBA 10.10 Patch 0001 (2016.6.3 GA).
| Product | Versions | Supported Databases |
|---|---|---|
| Application Lifecycle Management (ALM) |
12.5, 12.2, 12.0, 11.5, 11 SP2 (ALM patch 12 and later) |
All supported database servers |
| Asset Manager (AM) |
9.6, 9.50, 9.41 Note If you are working with an MSSQL database, change to case insensitive COLLATION as case sensitive COLLATION is not supported. |
SQL Server and Oracle are supported |
| Cloud Service Automation (CSA) |
4.7 with patch 4.70.0001 (supported with ITBA 10.10 Patch 0001 + Hotfix_QCIM8B26256) 4.6, 4.50 with patch 4.50.0001, 4.2, 4.1, 4.0, 3.2 and 3.1 |
All supported database servers |
| Configuration Management System (CMS) |
10.3x, 10.2 and 10.1 with ITBA 10.10 CP0001 |
CAC and non-CAC support |
| Project and Portfolio Management (PPM) |
9.40, 9.30, 9.20, 9.10, 8.00 |
Oracle database is supported |
| Server Automation (SA) |
10.5, 10.23, 10.22, and 10.21, with ITBA 10.10 + EXSC_00260 10.20 10.1x |
Oracle database is supported |
| Service Manager (SM) |
9.50 (with ITBA 10.10 + Patch 0001) 9.41 (with ITBA 10.10 + Patch 0001) (SQL Server and Oracle are supported) 9.40 (SQL Server and Oracle are supported) 9.30 (SQL Server, Oracle and DB2 are supported) 9.2x (SQL Server, Oracle and DB2 are supported) 7.11 (SQL Server, Oracle and DB2 are supported) |
Supported databases are provided with each supported version |
| Cloud Optimizer (CO) | 3.0 | All supported database servers |
Note The Data Source Management UI does not display all the currently supported data source versions (the complete list is displayed above).
If you want to specify the latest supported version of your data source (according to the Support Matrix), use the highest supported version listed in the <Data Source version> field in the Data Source Wizard page for your specific data source.
Tip The integration of ITBA with ALM is not supported while:
- ALM is using Common Access Card (CAC).
- ALM is using an external authentication access method.
Supported Integrations with Non-HPE Products
HPE IT Business Analytics is compatible with the following software products:
| Product | Versions | Supported Databases |
|---|---|---|
| Amazon Web Services (AWS) |
Amazon Web Services Note Working with this data source requires a working Internet connection from the Data Warehouse machine. AWS consolidated billing is not supported. |
All supported database servers |
| Amazon Web Service CloudWatch (AWSCW) |
Amazon Web Service CloudWatch Note Working with this data source requires a working Internet connection from the Data Warehouse machine. |
All supported database servers |
| Microsoft Azure (AZURE) |
Note The Azure resource manager deployment model is not supported. The model is detailed at https://azure.microsoft.com/en-us/documentation/articles/resource-manager-deployment-model/. |
All supported database servers |
Note The Data Source Management UI does not display all the currently supported data source versions (the complete list is displayed above).
If you want to specify the latest supported version of your data source (according to the Support Matrix), use the highest supported version listed in the <Data Source version> field in the Data Source Wizard page for your specific data source.
Coexistence
IT Business Analytics and the HPE products that integrate with ITBA must be installed on separate servers.
We welcome your comments!
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