Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

IT Business Analytics10.10

Install > Support Matrix > Requirements > Web Browsers and Plug-ins

Web Browsers and Plug-ins

Make sure that you consult the software vendor documentation for installation requirements and platform/operating system compatibility for server and client installations. The following table describes the software required for users to access the IT Business Analytics application successfully.

Product	Comments
Adobe Flash Player 17.0.0.134	Enables users to view dashboards. Free download available from the Adobe web site: www.adobe.com
Adobe® Reader® version 9 and above	Enables users to read the documentation in PDF format.
Browser	Internet Explorer: Only non-compatibility mode is supported for IE11, IE10, and IE9. If your browser is set to compatibility mode, make sure that: IE11. The ITBA URL (or pattern) is not listed in the compatibility view list. IE10/IE9. The ITBA URL (or pattern) is not listed in the compatibility view list and: In IE10/IE9, click Alt, select Tools > Compatibility View settings. Make sure that all the options are unchecked :Display Intranet sites in Compatibility View, Display all websites in Compatibility View, and Download updated compatibility lists from Microsoft. Configure the browser as follows: Click Tools > Internet Options > Advanced >Security. Deselect Do not save encrypted pages to disk. Select Use SSL 3.0. Select Use TLS 1.2. Select Use TLS 1.1
	Chrome: Chrome 48.0.2564.116: BO reports cannot be displayed due to a Chrome security issue. Workaround: On your desktop, right-click the Chrome icon, and select Properties > Shortcut, add --allow-running-insecure-content to the Target field to start Chrome 48. Chrome 46.0.2490.x is supported with the following limitations: In EXPLORER > Data Set, the Print , Snapshot , and Display SQL functions do not work. In First Level Navigation (FLN), the Print and Snapshot functions do not work.
	Firefox: Firefox 38.0.5 is supported. To enable TLS 1.1 and 1.2, enter about:config in the address box and move past the warning, locatesecurity.tls.version.max and replace the 1 with 3 in Value to enable TLS 1.1 and 1.2.
JRE (Java Runtime Environment)	Java 8 Update 40 (recommended) After you log on to the ITBA application, the message Application Blocked by java Security is issued. To prevent this, go to Java Control Panel, click Security, select Enable Java content in the browser, and High, and add the ITBA URL (https://<hostname>:<HttpsPort>) in the Exception Site List.

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