Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

IT Operations Compliance1.20

Administer > Maintenance windows

Maintenance windows

HPE ITOC manages business service availability through the use of maintenance windows. Maintenance windows enable your HPE ITOC system to run scan compliance and remediation jobs automatically, which keep all SoAs in the system meeting their SLOs.

A maintenance window defines a block of time in which jobs are allowed to run and which types of jobs can run in the window. You can use a maintenance window to define a recurring maintenance schedule or a single-occurrence maintenance window. Each instance when a maintenance window is active is called a time slot.

The HPE ITOC administrator defines the set of allowable maintenance windows, and the business service owner associates a business service with a set of maintenance windows per SoA. The business service owner assigns maintenance windows to an SoA based on availability of a business service for the scan or remediation jobs, with enough frequency (time slots) to meet SLOs. For example, if an MSLO is within two weeks, the business service owner will not use a monthly scan window, because the SoA will constantly fall out of MSLO.

Common examples of defined maintenance schedules are:

Saturday from 2-6 AM Pacific Time (remediate)
Mondays, Wednesdays, and Fridays from 1-5AM Pacific Time (scan only)
Sunday, February 1, 2015, from 2-5AM Pacific Time (scan and remediate)

Maintenance window work prioritization

When a maintenance window time slot begins, the system automatically determines the SoAs on which to run jobs by getting all SoAs with that maintenance window assigned. The system uses this data to identify and prioritize work to be done.

When multiple SoAs are assigned to one maintenance window, the maintenance window work is prioritized on the business service priority (e.g., Gold, Silver, or Bronze) and optimized to meet MSLO. One SoA may be assigned to multiple overlapping maintenance windows, which all may be run at the same time

The system optimizes the scans to meet MSLO. If the SoA has already been scanned within the first half of the MSLO period, then the data is considered fresh enough that no additional scan is needed. For example, the SoA is in a daily maintenance window, and the MSLO is within 30 days. It may not be scanned in every time slot.

Related Information

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