Administer > Maintenance windows > Manage maintenance windows

Manage maintenance windows

To update and manage maintenance windows in an organization, the user must be logged in to the specified organization with the Read and Write Maintenance Windows permission.

View maintenance windows details

From the Maintenance Windows list, click the name of the maintenance windows whose details you want to view.

ClosedTo edit maintenance windows properties...
  1. Click Actions to select Edit Properties.
  2. Modify the maintenance window as needed.
  3. Click OK.

    A maintenance window cannot be modified while it is starting a new time slot; if it is, an "in use" exception occurs. If this exception occurs, the user must wait to continue until after the maintenance window has finished starting its work.

ClosedTo delete a maintenance window...
  1. Click the maintenance window you want to delete, and click Actions.

  2. Select Delete Maintenance Window.

  3. From the confirmation dialog that appears, press Yes.

    Or:

  4. Click the icon in the row of the maintenance window you want to delete.
  5. Click OK in the confirmation dialog that appears.

Maintenance windows - jobs

Select Jobs to view the Jobs per Timeslot for this maintenance window.

From View:, you can filter jobs per time slot by Past 30 days (default), Past 60 days, Past 90 days, and All.

  • ID - IDs of each SoA on which a job was run during the specified maintenance window time slot.
  • Status - Status of the job that was run during the specified maintenance window time slot:
    • PENDING: The maintenance window time slot has started and is planning work. Job is pending execution.
    • IN PROGRESS: The maintenance window time slot has started and is executing the job.
    • COMPLETE: The job has completed execution.
    • INCOMPLETE: The maintenance window time slot ended before the job was executed completely.
  • % run - Percentage of work that was executed in the job.
  • Duration - Length of time it took the job to run.
  • Start Time - The start time of the job.
  • End Time - The end time of the job.

In the following example, the maintenance window is set to Pacific Time, which is daylight savings time-aware. The maintenance window starts at UTC-7 when daylight savings time is active, and UTC-8 when daylight savings time is not active.

Maintenance windows - where used

Select Where Used to see the SoAs in which a specific maintenance window is used.

  • ID - The SoA ID
  • Policy - The policy associated with the SoA
  • Business Service - The business service associated with the SoA
  • Measurement SLO - The MSLO defined by the SoA
  • Remediation SLO - The RSLO defined by the SoA
  • Revision - The SoA revision and lifecycle state

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