Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Scan and remediate
HPE ITOC determines which policy rules to run against which IT resources (within the business service) based on the rule scope and resource type. A compliance scan or remediation job runs against the revision of the current production policy and business service associated with the production revision of the SoA.
HPE ITOC uses a resource type hierarchy to determine which rules to test against which IT resources. For example, if a rule's scope is for Windows, it runs only against resources whose type is Windows or below in the resource- type hierarchy (e.g., it runs on Windows 2012, Windows 2012 R2, etc.).
Scanning and remediation occurs automatically through maintenance windows. However, you may need to run scanning and remediation manually, as described in the following section.
Manually scan and remediate
This section describes how to run a scan compliance or remediation job manually.
Run a scan compliance job
You must have the Run Scan Compliance Job permission to perform this task.
- From the Dashboard, Policy, or Business Service page, navigate to the production policy or business service you want to scan for compliance.
- Select an SoA in production state.
- From Actions, select Scan Compliance to initiate a scan compliance job.
Your compliance results appear. If any of your IT resources are out of compliance, you can initiate a Run Remediation job.
Run a remediation job
You must have the Run Remediation Job permission to perform this task.
- From the Dashboard, Policy, or Business Service page, navigate to the production policy or business service you want to remediate.
- Select an SoA in production state.
- From Actions, select Run Remediation to initiate a remediation job.
The job remediates non-compliant resources and updates the compliance results.
We welcome your comments!
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