Use > Request Fulfillment > Request Fulfillment workflows and user tasks > Create a scheduled maintenance task from a request record

Create a scheduled maintenance task from a request record

Security Role: System Administrator

You can create a scheduled maintenance task from the current request record.

To a scheduled maintenance task from a request record, follow these steps:

  1. Create a new request, or locate an existing request record in Request Fulfillment.

  2. Click More or the More Actions icon from the request record, and then click Generate Schedule Maintenance.

    By default, the Create One RM Request option is selected on the Effect tab and several field values are copied to the maintenance task as the request details.

  3. Edit the scheduled maintenance task as needed.
  4. Click Save.

Related topics

Request Fulfillment workflows and user tasks

Example: Search for a record

Related topics

Create a new request record