Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Change Management
Change Management administration
Change Management administration provides the capability to control the Configuration Management application functionality, manage change groups, and create change request based on change model, category, or subcategory.
Change Management administration consists of the following:
- Change Environment: Change Management contains an environment record for changes. This record contains an option that defines the functionality of the Change Management application for all Change Management users.
- Groups: This enables you to group operators to be a member or approver of change groups.
- Settings: You can create a change request based on the change model or category by selecting the appropriate option in the Change Settings page. You can also enable sending email notifications through Event Messages to Change management.
- Task Environment: Change Management contains an environment record for tasks. This record contains an option that defines the functionality of Change Management application for all Change Management users.
Related topics
Configuring Change Management workflows
