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- Use
- Set up Infrastructure Management Templates
- Set up Infrastructure Aspects
- Parameters
- Configuration Items and Configuration Item Types
- Run Time Service Model (RTSM) Views
- Event Type Indicators (ETIs)
- Health Indicators (HIs)
- Topology Based Event Correlation (TBEC) Rules
- Mapping Rules
- Operations Orchestration (OO) Flows
- Tools
- Performance Dashboard and Graph Templates
Health Indicators
Health Indicators (HIs) analyze the events that occur in Infrastructure CIs and report the health of the Infrastructure CIs.
How to Access Health Indicators (HIs)
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Open the Indicators pane:
Click Administration > Service Health > CI Status Calculation > Health- and Event Type Indicators.
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In the CI Types tab, click Infrastructure Element.
The HIs are mentioned under Node, Node Element, and Running Software categories.
The OMi MP for Infrastructure includes the following HIs to monitor Infrastructure-related events:
CI Type |
HI |
Description |
Value |
---|---|---|---|
Layer2 |
L2Connection |
Indicates that both (or all) ends of a connection are not responding to SNMP queries. |
Unavailable, |
VMware Cluster |
DRSStatus |
Monitors the status of Distributed Resource Scheduler (DRS). |
Enabled (default), |
VMware Cluster |
Cluster Strength | Indicates the cluster up or down status based on node strength. | Normal, Major, Critical |
VMware Cluster |
CPU usage level | Indicates CPU usage level. | Normal (default), Warning, Critical |
VMware Cluster |
Legacy System | Normal (default), Warning, Minor, Major, Critical, Unknown | |
VMware Cluster |
Memory Usage Level | Indicates memory usage level. | Normal (default), Warning, Critical |
VMware Cluster |
Performance Analytics | Normal (default), Warning, Minor, Major, Critical, Informational | |
Node |
Ping |
Indicates the Processing System is reachable through ping. |
Available (default), Unavailable |
Node |
NodeStatus |
Indicates the current state of the computer system. The states Unknown, Hang, and Suspended apply only to virtual machines. |
Up (default), Down, Hang, Maintenance, Suspended, Unknown |
Computer |
CPU |
Indicates the percentage of entitlement (CPU cycles allotted) used by a virtual machine. May exceed 100%. |
Much Lower Than Normal, Higher Than Normal, Normal (default), Lower Than Normal, Much Higher Than Normal |
Computer |
CPULoad |
Indicates if the system is undergoing heavy processing load. |
Normal (default), Bottlenecked, Overloaded, Busy, Constrained, Critical, Warning |
Computer |
CPURunQueue |
Indicates the load on the processor job queue. |
Normal (default), Overloaded, Much Lower Than Normal, Higher Than Normal, Lower Than Normal, Much Higher Than Normal |
Computer |
HostDisk |
Indicates the utilization level for disks. |
Normal (default), Much Lower Than Normal, Higher Than Normal, Lower Than Normal, Much Higher Than Normal, Critical, Warning |
Computer |
InterfaceError |
Indicates the input error rate based on the reported change in the number of input packets and the packet error count on the interface. |
High, Normal (default) |
Computer |
Interface |
Indicates the network utilization based on interface speed, and the change in number of output bytes on the interface. The queried MIB (Management Information Bases) values can vary depending on the speed of the interface and whether the system supports high speed counters for the interface. |
Normal (default), Higher Than Normal, Much Higher Than Normal, Much Lower Than Normal, Lower Than Normal, High, Low, Critical, Warning, none |
Computer |
Interface |
Indicates the output discard rate based on the change in the number of output packets on the interface and the discarded packet count. Packets may be discarded due to issues like buffer overflows, congestion, or system specific issues. |
Normal (default), High |
Computer |
Memory Entitlement Usage Level | Indicates the memory entitlement utilization for the virtual machine. May exceed 100%. |
Normal (default), Higher Than Normal, Lower Than Normal, Much Higher Than Normal, Much Lower Than Normal |
Computer |
MemoryLoad |
Indicates the memory pressure on a computer - high memory utilization and pressure to obtain more memory through paging. If left unattended the system may reach point of excessive paging and an unstable state. |
Normal (default), Paging, Starving for Memory, Bottleneck, Critical, Warning |
Computer |
MemoryUsage |
Indicates the memory usage level for the system. |
Normal (default), Much Lower Than Normal, Much Higher Than Normal, Lower Than Normal, Higher Than Normal, Near Capacity, Low, Critical, Warning |
Computer |
NetworkFile |
Indicates the usage level for network file shares - Microsoft Windows Network Drives (mounts) and NFS, CIFS mounts. |
Normal (default), Near Capacity |
Computer |
PageFile_UsageWIN |
Indicates how much of the paging file capacity is used on a Window. |
Normal (default), High, Near Capacity |
Computer |
Virtualization |
Indicates the additional memory used by the VMware ESX or ESXi server to store the runtime information for virtual machines. Typically there is little variation in the value. The variation depends on size of the memory and the operating system running on the virtual machine. |
Normal (default), Much Lower Than Normal, Much Higher Than Normal, Lower Than Normal, Higher Than Normal |
Computer |
ResourceUsage |
Indicates the system resource (CPU and memory) used by the processes and services running on the system. |
Normal (default), High |
Computer |
Root_disk_ |
Indicates the disk usage on primary (root) disk on system. This would refer to space utilization on root (/) filesystem on UNIX and Linux systems. This would refer to C: or whatever is defined using SystemDrive setting on Windows systems. |
Normal (default), High |
Computer |
SwapUsage |
Indicates the swap space usage level on the system. |
Normal (default), Near Capacity, Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal |
Computer |
KernelHandles |
Indicates capacity utilization by the kernel handles such as file handles, process handles, semaphores, and message queues. |
Normal (default), NearCapacity |
Computer |
BatchJobService |
Indicates the availability of the batch job services on the system such as Schedule Task Service on Microsoft Windows, and Cron services on UNIX or Linux. |
Available (default), Unavailable |
Computer
|
EventLogging |
Indicates the availability of event logging services on the system such as event log service on Microsoft Windows and syslog services on UNIX or Linux. |
Available (default), Unavailable |
Computer |
PrintService |
Indicates the status of print services on the system such as the print spooler service on Microsoft Windows, print server role services on Windows 2008, lp, and cupsd services on UNIX or Linux. |
Available (default), Unavailable |
Computer |
FileServer |
Indicates the status of the file server services on the system such as FileServer role services on Microsoft Windows and NFS server and CIFS server services on UNIX or Linux. |
Available (default), Unavailable |
Computer |
EmailService |
Indicates the status of E-Mail service on the system such as SMTP service on Microsoft Windows and sendmail delivermail services on UNIX or Linux. |
Available (default), Unavailable |
Computer |
WebServer |
Indicates the status of web server services on system such as IIS services on Windows and Apache service on UNIX or Linux. |
Available (default), Unavailable |
Computer |
RPCService |
Indicates the availability of the RPC service on the system. |
Available (default), Unavailable |
Computer |
FirewallService |
Indicates the status of firewall service on the system such as Windows Firewall service on Microsoft Windows and iptables service on Linux. |
Available (default), Unavailable |
Computer |
DNSService |
Indicates the status of DNS (Domain Nameserver) service on the system. |
Available (default), Unavailable |
Computer |
FTPService |
Indicates the state of FTP services on the system. FTP protocol is used for transferring files between systems. |
Available (default), Unavailable |
Computer |
DHCPServer |
Indicates the status of DHCP Server Service on the DHCP server system. |
Available (default), Unavailable |
Computer |
SecureLogin |
Indicates the availability of SSH (Secure Shell) service on the system. |
Available (default), Unavailable |
UNIX |
Filesystem |
Indicates the file system usage on the UNIX system. |
Normal (default), High |
UNIX |
SwapSpace |
Indicates the swap space available on the system. |
Normal (default), Depleted, Near Capacity |
Windows |
LogicalDisk |
Indicates the degree of logical free disk space on the system. |
Normal (default), Near Capacity |
Windows |
TerminalServer |
Indicates the status of services for Windows Terminal Server on the Windows system. |
Available (default), Unavailable |
Cluster |
Cluster Resource Group Status |
Indicates the status of the resource group in a failover cluster. |
Online (default) Failed, Offline, Reached SPOF condition |
CPU |
CPUUsage |
Indicates the CPU usage level. |
Normal (default), Idle, Busy, Spike, Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal, High |
File System |
DiskUsage |
Indicates the disk usage level. |
Normal (default), NearCapacity, Low |
File System |
Peak Disk Usage Level | Indicates utilization of fullest filesystem or logical desk | Normal (default), Major |
Disk Device |
DiskUtilization |
Indicates the disk utilization level. |
Normal (default), Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal |
Disk Device |
DiskService |
Indicates the average of disk I/O service time. |
Normal (default), Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal |
Interface |
InterfaceError |
Indicates the input error rate based on the change in the number of input packets on the interface and the packet error count. |
Normal (default), High |
Interface |
Interface |
Indicates the network utilization based on the interface speed, and the change in the number of output bytes on the interface. The queried MIB (Management Information Base) values vary based on the speed of the interface and whether the system supports high speed counters for interface. |
Normal (default), Lower Than Normal, Much Lower Than Normal, High, Higher Than Normal, Much Higher Than Normal, Low, None |
Interface |
Interface |
Indicates the output discard rate based on the change in the number of output packets on the interface and the discarded packet count. Packets may be discarded due to reasons such as receive buffer overflows, congestion, or system specific issues. |
Normal (default), High |
Interface |
Interface |
Indicates the availability status of the interface. |
Available (default), Unavailable |
IpAddress |
AddressStatus |
Indicates the availability status of the IP Address. |
Available (default), Unavailable |
Cluster Software |
Cluster |
Indicates the availability status of the Cluster Service. |
Available (default), Unavailable |
Failover Cluster |
Cluster |
Indicates the cluster availability status based on node strength. |
QuorumMet (default), NotAllNodesDown, RedundantOkay, QuorumNotMet, SPOF, AllNodesDown |
VMware Datastore | Datastore Utilization | Indicates high utilization on datastore | Normal (default), High |
VMware Datastore | Legacy System | Normal (default), Warning, Major, Minor, Critical, Unknown | |
VMware Datastore | Performance Analytics | Normal (default), Warning, Major, Minor, Critical, Informational | |
Marge ESX Server |
VMFSUsage |
Indicates the usage level of the VMFS (Virtual Machine File System). VMFS is a clustered file system that is used by the VMware host systems to store virtual machines and virtual disk files. |
Normal (default), NearCapacity |
VMware ESX Server |
VMwareHost |
Data on all network interfaces, received at or dispatched from the VMware ESX/ESXi Host (in MBs). |
Normal (default), Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal |
Hypervisor |
Virtualization |
Indicates the status of virtualization service running on Host such as Hyper-V service running on Microsoft Windows 2008 Server. The service is essential for running of virtual machines. |
Available (default), Unavailable |
Computer | CPU Wait | Total CPU time spent in wait state. | Low (Normal) (default), Medium (Minor), High (Critical) |
Computer | Memory Compression | Amount of compressed and decompressed memory per second. | Low (Normal) (default), Medium (Minor), High (Critical) |
Computer | Host Disk Load | Load on the Host storage device | Low (Normal) (default), Medium (Minor), High (Critical) |
Computer | Memory Utilization | Memory usage on ESX by VM. | Low (Normal) (default), Medium (Minor), High (Critical) |
Node | Ping Quality | Indicates percentage of packets reached the monitoring system. | Good (Normal) (default), Medium (Minor), Bad (Critical) |
VMware ESX | CPU Ready Time | Percentage of time that the virtual machine was ready, but could not get scheduled to run on the physical CPU. CPU ready time is dependent on the number of virtual machines on the host and their CPU loads. | Low (Normal) (default), Medium (Minor), High (Critical) |
Computer | CPU Usage Level | CPU Usage Level | Normal (default), Idle, Busy, Spike, Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal, High |
Computer | DiskIO | Indicates the average Disk Input or Output rate on the machine. | Normal, Major |
Computer | KernelLatency | Indicates the Kernel latency on the host. | Normal, Major |
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