Use > Health Indicators (HIs)

Health Indicators

Health Indicators (HIs) analyze the events that occur in Infrastructure CIs and report the health of the Infrastructure CIs.

How to Access Health Indicators (HIs)

  1. Open the Indicators pane:

    Click Administration > Service Health > CI Status Calculation > Health- and Event Type Indicators.

  2. In the CI Types tab, click Infrastructure Element.

    The HIs are mentioned under Node, Node Element, and Running Software categories.

The OMi MP for Infrastructure includes the following HIs to monitor Infrastructure-related events:

CI Type

HI

Description

Value

Layer2
Connection

L2Connection
Status

Indicates that both (or all) ends of a connection are not responding to SNMP queries.

Unavailable,
Available (default)

VMware Cluster

DRSStatus

Monitors the status of Distributed Resource Scheduler (DRS).

Enabled (default),
Disabled

VMware Cluster

Cluster Strength Indicates the cluster up or down status based on node strength. Normal, Major, Critical

VMware Cluster

CPU usage level Indicates CPU usage level. Normal (default), Warning, Critical

VMware Cluster

Legacy System   Normal (default), Warning, Minor, Major, Critical, Unknown

VMware Cluster

Memory Usage Level Indicates memory usage level. Normal (default), Warning, Critical

VMware Cluster

Performance Analytics   Normal (default), Warning, Minor, Major, Critical, Informational

Node

Ping
Availability

Indicates the Processing System is reachable through ping.

Available (default), Unavailable

Node

NodeStatus

Indicates the current state of the computer system. The states Unknown, Hang, and Suspended apply only to virtual machines.

Up (default), Down, Hang, Maintenance, Suspended, Unknown

Computer

CPU
Entitlement
UsageLevel

Indicates the percentage of entitlement (CPU cycles allotted) used by a virtual machine. May exceed 100%.

Much Lower Than Normal, Higher Than Normal, Normal (default), Lower Than Normal, Much Higher Than Normal

Computer

CPULoad

Indicates if the system is undergoing heavy processing load.

Normal (default), Bottlenecked, Overloaded, Busy, Constrained, Critical, Warning

Computer

CPURunQueue

Indicates the load on the processor job queue.

Normal (default), Overloaded, Much Lower Than Normal, Higher Than Normal, Lower Than Normal, Much Higher Than Normal

Computer

HostDisk
Utilization

Indicates the utilization level for disks.

Normal (default), Much Lower Than Normal, Higher Than Normal, Lower Than Normal, Much Higher Than Normal, Critical, Warning

Computer

InterfaceError
Rate

Indicates the input error rate based on the reported change in the number of input packets and the packet error count on the interface.

High, Normal (default)

Computer

Interface
Utilization

Indicates the network utilization based on interface speed, and the change in number of output bytes on the interface. The queried MIB (Management Information Bases) values can vary depending on the speed of the interface and whether the system supports high speed counters for the interface.

Normal (default), Higher Than Normal, Much Higher Than Normal, Much Lower Than Normal, Lower Than Normal, High, Low, Critical, Warning, none

Computer

Interface
DiscardRate

Indicates the output discard rate based on the change in the number of output packets on the interface and the discarded packet count. Packets may be discarded due to issues like buffer overflows, congestion, or system specific issues.

Normal (default), High

Computer

Memory Entitlement Usage Level Indicates the memory entitlement utilization for the virtual machine. May exceed 100%.

Normal (default), Higher Than Normal, Lower Than Normal, Much Higher Than Normal, Much Lower Than Normal

Computer

MemoryLoad

Indicates the memory pressure on a computer - high memory utilization and pressure to obtain more memory through paging. If left unattended the system may reach point of excessive paging and an unstable state.

Normal (default), Paging, Starving for Memory, Bottleneck, Critical, Warning

Computer

MemoryUsage
Level

Indicates the memory usage level for the system.

Normal (default), Much Lower Than Normal, Much Higher Than Normal, Lower Than Normal, Higher Than Normal, Near Capacity, Low, Critical, Warning

Computer

NetworkFile
ShareUsage
Level

Indicates the usage level for network file shares - Microsoft Windows Network Drives (mounts) and NFS, CIFS mounts.

Normal (default), Near Capacity

Computer

PageFile_UsageWIN

Indicates how much of the paging file capacity is used on a Window.

Normal (default), High, Near Capacity

Computer

Virtualization
Overhead

Indicates the additional memory used by the VMware ESX or ESXi server to store the runtime information for virtual machines. Typically there is little variation in the value. The variation depends on size of the memory and the operating system running on the virtual machine.

Normal (default), Much Lower Than Normal, Much Higher Than Normal, Lower Than Normal, Higher Than Normal

Computer

ResourceUsage

Indicates the system resource (CPU and memory) used by the processes and services running on the system.

Normal (default), High

Computer

Root_disk_
Usage_level

Indicates the disk usage on primary (root) disk on system. This would refer to space utilization on root (/) filesystem on UNIX and Linux systems. This would refer to C: or whatever is defined using SystemDrive setting on Windows systems.

Normal (default), High

Computer

SwapUsage
Level

Indicates the swap space usage level on the system.

Normal (default), Near Capacity, Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal

Computer

KernelHandles
Usage

Indicates capacity utilization by the kernel handles such as file handles, process handles, semaphores, and message queues.

Normal (default), NearCapacity

Computer

BatchJobService

Indicates the availability of the batch job services on the system such as Schedule Task Service on Microsoft Windows, and Cron services on UNIX or Linux.

Available (default), Unavailable

Computer

 

EventLogging
Service

Indicates the availability of event logging services on the system such as event log service on Microsoft Windows and syslog services on UNIX or Linux.

Available (default), Unavailable

Computer

PrintService

Indicates the status of print services on the system such as the print spooler service on Microsoft Windows, print server role services on Windows 2008, lp, and cupsd services on UNIX or Linux.

Available (default), Unavailable

Computer

FileServer
Service

Indicates the status of the file server services on the system such as FileServer role services on Microsoft Windows and NFS server and CIFS server services on UNIX or Linux.

Available (default), Unavailable

Computer

EmailService

Indicates the status of E-Mail service on the system such as SMTP service on Microsoft Windows and sendmail delivermail services on UNIX or Linux.

Available (default), Unavailable

Computer

WebServer
Service

Indicates the status of web server services on system such as IIS services on Windows and Apache service on UNIX or Linux.

Available (default), Unavailable

Computer

RPCService

Indicates the availability of the RPC service on the system.

Available (default), Unavailable

Computer

FirewallService

Indicates the status of firewall service on the system such as Windows Firewall service on Microsoft Windows and iptables service on Linux.

Available (default), Unavailable

Computer

DNSService

Indicates the status of DNS (Domain Nameserver) service on the system.

Available (default), Unavailable

Computer

FTPService

Indicates the state of FTP services on the system. FTP protocol is used for transferring files between systems.

Available (default), Unavailable

Computer

DHCPServer
Service

Indicates the status of DHCP Server Service on the DHCP server system.

Available (default), Unavailable

Computer

SecureLogin
Service

Indicates the availability of SSH (Secure Shell) service on the system.

Available (default), Unavailable

UNIX

Filesystem
Usage

Indicates the file system usage on the UNIX system.

Normal (default), High

UNIX

SwapSpace
Available

Indicates the swap space available on the system.

Normal (default), Depleted, Near Capacity

Windows

LogicalDisk
FreeSpaceWIN

Indicates the degree of logical free disk space on the system.

Normal (default), Near Capacity

Windows

TerminalServer
Service

Indicates the status of services for Windows Terminal Server on the Windows system.

Available (default), Unavailable

Cluster
Resource
Group

Cluster Resource Group Status

Indicates the status of the resource group in a failover cluster.

Online (default) Failed, Offline, Reached SPOF condition

CPU

CPUUsage
Level

Indicates the CPU usage level.

Normal (default), Idle, Busy, Spike, Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal, High

File System

DiskUsage
Level

Indicates the disk usage level.

Normal (default), NearCapacity, Low

File System

Peak Disk Usage Level Indicates utilization of fullest filesystem or logical desk Normal (default), Major

Disk Device

DiskUtilization

Indicates the disk utilization level.

Normal (default), Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal

Disk Device

DiskService
Time

Indicates the average of disk I/O service time.

Normal (default), Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal

Interface

InterfaceError
Rate

Indicates the input error rate based on the change in the number of input packets on the interface and the packet error count.

Normal (default), High

Interface

Interface
Utilization

Indicates the network utilization based on the interface speed, and the change in the number of output bytes on the interface. The queried MIB (Management Information Base) values vary based on the speed of the interface and whether the system supports high speed counters for interface.

Normal (default), Lower Than Normal, Much Lower Than Normal, High, Higher Than Normal, Much Higher Than Normal, Low, None

Interface

Interface
DiscardRate

Indicates the output discard rate based on the change in the number of output packets on the interface and the discarded packet count. Packets may be discarded due to reasons such as receive buffer overflows, congestion, or system specific issues.

Normal (default), High

Interface

Interface
Communication
Status

Indicates the availability status of the interface.

Available (default), Unavailable

IpAddress

AddressStatus

Indicates the availability status of the IP Address.

Available (default), Unavailable

Cluster Software

Cluster
Software
Service

Indicates the availability status of the Cluster Service.

Available (default), Unavailable

Failover Cluster

Cluster
Strength

Indicates the cluster availability status based on node strength.

QuorumMet (default), NotAllNodesDown, RedundantOkay, QuorumNotMet, SPOF, AllNodesDown

VMware Datastore Datastore Utilization Indicates high utilization on datastore Normal (default), High
VMware Datastore Legacy System   Normal (default), Warning, Major, Minor, Critical, Unknown
VMware Datastore Performance Analytics   Normal (default), Warning, Major, Minor, Critical, Informational

Marge ESX Server

VMFSUsage
Level

Indicates the usage level of the VMFS (Virtual Machine File System). VMFS is a clustered file system that is used by the VMware host systems to store virtual machines and virtual disk files.

Normal (default), NearCapacity

VMware ESX Server

VMwareHost
NetworkUsage

Data on all network interfaces, received at or dispatched from the VMware ESX/ESXi Host (in MBs).

Normal (default), Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal

Hypervisor

Virtualization
Service

Indicates the status of virtualization service running on Host such as Hyper-V service running on Microsoft Windows 2008 Server. The service is essential for running of virtual machines.

Available (default), Unavailable

Computer CPU Wait Total CPU time spent in wait state. Low (Normal) (default), Medium (Minor), High (Critical)
Computer Memory Compression Amount of compressed and decompressed memory per second. Low (Normal) (default), Medium (Minor), High (Critical)
Computer Host Disk Load Load on the Host storage device Low (Normal) (default), Medium (Minor), High (Critical)
Computer Memory Utilization Memory usage on ESX by VM. Low (Normal) (default), Medium (Minor), High (Critical)
Node Ping Quality Indicates percentage of packets reached the monitoring system. Good (Normal) (default), Medium (Minor), Bad (Critical)
VMware ESX CPU Ready Time Percentage of time that the virtual machine was ready, but could not get scheduled to run on the physical CPU. CPU ready time is dependent on the number of virtual machines on the host and their CPU loads. Low (Normal) (default), Medium (Minor), High (Critical)
Computer CPU Usage Level CPU Usage Level Normal (default), Idle, Busy, Spike, Much Higher Than Normal, Much Lower Than Normal, Higher Than Normal, Lower Than Normal, High
Computer DiskIO Indicates the average Disk Input or Output rate on the machine. Normal, Major
Computer KernelLatency Indicates the Kernel latency on the host. Normal, Major