Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Use
- Set up Infrastructure Management Templates
- Set up Infrastructure Aspects
- Parameters
- Configuration Items and Configuration Item Types
- Run Time Service Model (RTSM) Views
- Event Type Indicators (ETIs)
- Health Indicators (HIs)
- Topology Based Event Correlation (TBEC) Rules
- Mapping Rules
- Operations Orchestration (OO) Flows
- Tools
- Performance Dashboard and Graph Templates
Mapping Rules
The OMi MP for Infrastructure contains the following mapping rules:
CI Type: ClusterSoftware |
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Name |
Description |
Event Filter |
Indicator |
Map to Indicator Value |
hadUnAvailability |
VCS cluster process monitor |
HADMajor |
Cluster Software Service |
Based on Severity |
hadAvailability |
VCS cluster process availability |
HADNormal |
Cluster Software Service |
Based on Severity |
hashadow |
VCS cluster process unavailability |
Hashadow |
Cluster Software Service |
Based on Severity |
hashadow |
VCS cluster process availability |
Hashadow |
Cluster Software Service |
Based on Severity |
HadUnavailability |
VCS cluster Windows Had process unavailability |
HadWindows |
Cluster Software Service |
Based on Severity |
HadAvailability |
VCS windows cluster service Had availability |
HadWindows |
Cluster Software Service |
Based on Severity |
VCSComm |
VCS cluster process VCSComm unavailability |
VCSComm |
Cluster Software Service |
Based on Severity |
VCSCommAvailable |
VCS Cluster Windows process availability |
VCSComm |
Cluster Software Service |
Based on Severity |
CmdServer |
VCS Windows Cluster service CmdServer unavailable |
CmdServer |
Cluster Software Service |
Based on Severity |
CmdServerAvailable |
VCS Windows cluster service CmdServer availability |
CmdServer |
Cluster Software Service |
Based on Severity |
clusterUnavailability |
Sun cluster process unavailability |
Cluster |
Cluster Software Service |
Based on Severity |
clusterAvailability |
Sun cluster process availability |
Cluster |
Cluster Software Service |
Based on Severity |
clurgmgrd |
Red Hat cluster process clurgmgrd unavailability |
clurgmgrd |
Cluster Software Service |
Based on Severity |
clurgmgrd |
Red Hat cluster process clurgmgrd availability |
clurgmgrd |
Cluster Software Service |
Based on Severity |
ccsdUnavailability |
Red Hat cluster process /sbin/ccsd process unavailability |
ccsd |
Cluster Software Service |
Based on Severity |
ccsdAvailable |
Red Hat cluster process /sbin/ccsd process availability |
ccsdAvailable |
Cluster Software Service |
Based on Severity |
ClusSvcUnavailability |
Microsoft cluster service ClusSvcunavailability |
ClusSvc |
Cluster Software Service |
Based on Severity |
ClusSvcAvailability |
Microsoft cluster service ClusSvcavailability |
ClusSvc |
Cluster Software Service |
Based on Severity |
cmcldUnavailability |
MCSG cluster process cmcld unavailability |
cmcld |
Cluster Software Service |
Based on Severity |
cmcldAvailability |
MCSH cluster process cmcld availability |
cmcldAvailable |
Cluster Software Service |
Based on Severity |
CI Type: Node |
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Ping |
Indicates failure to contact node using ping |
Ping |
Ping Availability |
Based on Severity |
PingAvailability |
Indicates node can be contacted using ping. |
Ping |
Ping Availability |
Based on Severity |
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