Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Super administrators and Super users
A Super Administrator is an SA user who can create users and user groups, specify permissions for user groups, and assign users to user groups. Super administrators can also manage customers and facilities, as well as set folder permissions. To perform most of the tasks described in this section, you must log in to the SA Client as a super administrator.
The SA installer creates a single default user, the super administrator named admin
. The password for admin
is specified during the installation and should be changed immediately afterward.
As a best practice, you should not add the admin
user to other user groups.
A Super User is different from a Super Administrator and is not automatically a Super Administrator. A Super User is any user who belongs to the predefined Superusers group. A Super User has full permissions to perform all actions, except create and modify users and user groups.
However, a super user does not automatically have access to any servers. You would need to give access to facilities, customers, and device groups as described in Setting Resource permissions - facilities, customers, and device groups.
To create a super user, add an existing user to the Superusers predefined user group. For more information, see Predefined user groups and Adding a user to a user group.
We welcome your comments!
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