View scan failure details

If the scan operation fails, you cannot determine whether a server is in compliance. A scan failure is indicated by the Scan Failed icon. To find out why a patch compliance scan failed:

  1. In the navigation pane, select Devices.
  2. Drill down to the server you want to check.
  3. In the contents pane, select a server.
  4. Right-click and then select Scan > Show Patch Compliance Scan Failure Details.
  5. In the Patch Compliance Scan Failure Details window, select a server and examine the detailed error message that appears in the lower part of the window.