Super administrators and Super users

A Super Administrator is an SA user who can create users and user groups, specify permissions for user groups, and assign users to user groups. Super administrators can also manage customers and facilities, as well as set folder permissions. To perform most of the tasks described in this section, you must log in to the SA Client as a super administrator.

The SA installer creates a single default user, the super administrator named admin. The password for admin is specified during the installation and should be changed immediately afterward.

As a best practice, you should not add the admin user to other user groups.

A Super User is different from a Super Administrator and is not automatically a Super Administrator. A Super User is any user who belongs to the predefined Superusers group. A Super User has full permissions to perform all actions, except create and modify users and user groups.

However, a super user does not automatically have access to any servers. You would need to give access to facilities, customers, and device groups as described in Set Resource permissions - facilities, customers, and device groups.

To create a super user, add an existing user to the Superusers predefined user group. For more information, see Predefined user groups and Adding a user to a user group.