Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Integrate > Service Manager integration methods and tools > Event Services > Event Services and Change Management > Change Management output events

Change Management output events

The standard output events for Change Management are triggered by the cm3messages file. When the change scheduler processes a cm3message, the value is checked in the Event Services Reg (axces.out) field in the corresponding cm3message record. If the value matches an output event (most likely cm3rout or cm3tout), that event is processed and an eventout record is written. This gives an administrator great flexibility when deciding what types of events (opens or alerts, for example) cause the output event to be written.

The output maps used for these events are cm3r and cm3t. These maps correspond to their related input maps with the exception of the third and fourth fields. The third field contains the name of the event that caused the event to process (for example, cm3r open or cm3t update). The fourth field is used as a place-holder to keep the data fields of the input and the output event synchronized and always contains the words not used.

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