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Event Services and Change Management

The Change Management application of HPE Service Manager is fully supported by Event Services. This allows users outside of the HPE Service Manager system to perform all standard functionality of Change Management from an external system, for example, SAP or PeopleSoft. The Event Services implementation is bidirectional, allowing external systems to synchronize with the HPE Service Manager system.

With Event Services, HPE Service Manager uses input and output events to transfer data in and out of Change Management.

You should have an administrator level of knowledge of Change Management and Event Services to use Event Services with Change Management.