Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Event Services workflow
HPE Service Manager Event Services has the following workflow:
Phase | Details related to the phase |
1 | Event Services (ES) uses a scheduler called event. You start and stop the event scheduler like any other HPE Service Manager scheduler and process events in background or asynchronously. |
2 | The event registration file contains all of the information Event Services needs to determine what to do with each event. |
3 | Mapping records contain instructions to move data from the eventin record to fields in HPE Service Manager files. |
4 | Based on instructions in the mapping records, a data structure is built. |
5 | A multi-purpose call routine is issued to the application named in the registration record, along with any necessary variables. |
6 | When the application has completed, an output event is created and added to the queue, if instructed by the registration. |
7 |
If Event Services has nothing left to do, it sleeps for an interval, then reawakens to look for more work. |
We welcome your comments!
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