Event Services overview

Event Services provides standard applications to:

  • Open, update, and close HPE Service Manager incidents
  • Open, update, and close HPE Service Manager calls
  • Add, update, and delete Configuration Items
  • Open, update, approve, and close changes

Standard applications are available within HPE Service Manager to generate outbound information, such as e-mails. Standard applications come with out-of-box forms, or you can tailor both forms and operations to meet your needs. You can also modify Event Services to perform any HPE Service Manager operation on any HPE Service Manager table.