Searching the Help
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A single word | cat
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"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Change Management overview
- What are changes?
- When should I use Change Management instead of Request Management?
- Priority, impact, and urgency
- Change categorization
- Hover-over forms for change records
- Managing approvals in Change Management
- Message Group Definition record
- Default change categories
- Managing Change Management messages
- Managing events
- Managing alerts
- Change workflows
- Change identifiers
- Time and date stamps
- Assessment capability
- Change prioritization
- Change scheduling
- Change records and CIs
- Role-based authorization
- Change notification and escalation
- Change Management Audit trail
- Change archival
- Change Access Control
- Management reports generation
- Change Management Audit trail
- Release Management
Role-based authorization
Change Management uses a role-based authorization system. Different members of the CAB can have different roles and therefore different rights in the Change Management module. In addition, members of a Change Group can be identified as either Approvers or Members of the group.
HPE Service Manager also provides the ability to temporarily assign approval capabilities to another user as long as that user also has the appropriate authorization. This is called approval delegation and customers often use this for when they are going on vacation or will be out of the office for a period of time.
We welcome your comments!
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