Troubleshoot > Troubleshooting and Limitations – Discovery Modules > Troubleshooting and Limitations – Host Resources and Applications Discovery

Troubleshooting and Limitations – Host Resources and Applications Discovery

This section describes troubleshooting and limitations for Host Resources and Applications discovery.

  • To discover processes and software running on a Solaris machine, verify that the /usr/ucb/ps utility is installed on the Solaris machine.

  • Discovery of processes that have names with spaces is not supported on UNIX machines.

  • Discovery of non-English content brought by ssh and telnet clients from UNIX machines is not supported.

  • The installation date of installed software is not reported if the software was installed under a non-English-locale user.

  • When DFM discovers installed software by WMI, and the software does not include a defined name, DFM does not report the software entity to the CMDB.

  • The jobs Host Resource by SNMP and Host Applications By SNMP produce corrupted multibyte characters if the name or description of host resources (for example: processes, windows services, users, installed software) contains multibyte characters.

  • Discovery of processes are not supported on VMware ESX servers.

  • Discovery of CPUs, disks, and memory are not supported on Mac OS X.