Troubleshoot > Troubleshooting and Limitations – Discovery Modules > Troubleshooting and Limitations – Host Platform by Shell Discovery

Troubleshooting and Limitations – Host Platform by Shell Discovery

This section describes troubleshooting and limitations for the Host Platform by Shell discovery.

Problem: The Host Platform by Shell job fails with the following warning message: "No platform information discovered".

Solution: Do as follows:

  1. Check if the target host is an Amazon EC2 instance.
  2. Run the following commands on the target host:

    • Windows PowerShell

      Invoke-WebRequest -UseBasicParsing -Uri http://169.254.169.254/latest/meta-data/instance-id

    • Linux

      curl -s http://169.254.169.254/latest/meta-data/instance-id