Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Troubleshooting and Limitations – Discovery Modules
- Agent Driven Inventory Discovery Troubleshooting
- Troubleshooting – Google Cloud Discovery
- Troubleshooting and Limitations – Amazon Web Services Discovery
- Troubleshooting and Limitations – Cloud Foundry Event Discovery
- Troubleshooting and Limitations – Docker Swarm Event Discovery
- Troubleshooting and Limitations – Database Connections by Host Credentials Discovery
- Troubleshooting and Limitations – EView Agent Discovery
- Troubleshooting and Limitations – GlassFish Discovery
- Troubleshooting and Limitations – Host Connection by PowerShell Discovery
- Troubleshooting and Limitations – Host Connection by Shell Job
- Troubleshooting and Limitations – Host Connection by SNMP Job
- Troubleshooting and Limitations – Host Connection by WMI Job
- Troubleshooting and Limitations – Host Platform by Shell Discovery
- Troubleshooting and Limitations – Host Resources and Applications Discovery
- Troubleshooting and Limitations – Hyper-V Discovery
- Troubleshooting and Limitations – HP Partitioning Solution Discovery
- Troubleshooting and Limitations – IBM Virtualization Discovery
- Troubleshooting and Limitations – IBM DB2 Database Discovery
- Troubleshooting and Limitations – JBoss Discovery
- Troubleshooting and Limitations – Layer2 Discovery
- Troubleshooting and Limitations – Merge Clustered Software
- Troubleshooting and Limitations – Microsoft Azure Discovery
- Troubleshooting and Limitations – Microsoft Exchange Server by PowerShell Discovery
- Troubleshooting and Limitations – Microsoft Exchange Server by WMI Discovery
- Troubleshooting and Limitations – Microsoft Exchange Server with Active Directory Discovery
- Troubleshooting and Limitations – Microsoft IIS Discovery
- Troubleshooting and Limitations – Microsoft SharePoint Discovery
- Troubleshooting and Limitations – MySQL Discovery
- Troubleshooting and Limitations – No-Credentials Discovery
- Troubleshooting and Limitations – OpenStack Discovery
- Troubleshooting and Limitations – OpenStack Event Discovery
- Troubleshooting and Limitations – Oracle Database Server Discovery
- Troubleshooting and Limitations – Oracle LMS Discovery
- Troubleshooting and Limitations – Oracle RAC Discovery
- Troubleshooting and Limitations – Oracle VM Server for SPARC Technology Discovery
- Troubleshooting and Limitations – Red Hat Virtualization Discovery
- Troubleshooting and Limitations – SAP ABAP Discovery
- Troubleshooting and Limitations – SAP FRUN Discovery
- Troubleshooting and Limitations – SAP Java Discovery
- Troubleshooting and Limitations – SAP Solution Manager Discovery
- Troubleshooting and Limitations – Siebel Discovery
- Troubleshooting and Limitations – Solaris Zones Discovery
- Troubleshooting and Limitations – SSL Certificate Discovery
- Troubleshooting and Limitations – WebLogic Discovery
- Troubleshooting and Limitations – WebSphere Discovery
- Troubleshooting and Limitations – WebSphere MQ Discovery
- Troubleshooting and Limitations – VMware ESX Connection by VIM Job
- Troubleshooting and Limitations – VMware ESX Topology by VIM Job
- Troubleshooting and Limitations – VMware vCenter Connection by VIM Job
- Troubleshooting and Limitations – VMware vCenter Topology by VIM Job
- Troubleshooting and Limitations – VMware vCloud Event Discovery
- Troubleshooting and Limitations – VMware vCloud Discovery
- VMware Discovery Troubleshooting and Limitations
Troubleshooting and Limitations – Oracle LMS Discovery
This section describes troubleshooting and limitations for Oracle LMS Discovery.
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Problem: The warning message "Configuration file X size (Y) is too big" appears when running the Oracle LMS Data Collection by SQL job.
Solution: Increase the size parameter in the Oracle LMS Data Collection by SQL adapter to be greater than Y. You should leave some margin (for example, by making the size 10% larger than Y) to prevent reoccurrence of this problem in subsequent runs.
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Problem: The following warning message appears when running the Oracle LMS Data Collection by SQL job:
"TotalPhysicalCores is not discovered. You should run an Inventory Activity to discover this data. For details, see Inventory Activity in the HP Universal CMDB Discovery and Integration Content Guide."
Note Instead of TotalPhysicalCores, the message may show SocketsPopulatedPhys, ProcessorIdentifier, PartitioningMethod, and so on.
Solution: Run an Inventory Discovery or Virtualization Discovery, then re-run Oracle LMS Data Collection by SQL.
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Problem: The auditing data are missing in the Oracle LMS report for STANDBY Oracle instances. This is because the Oracle Database Connection by SQL job cannot connect to STANDBY Oracle instances.
Solution: To fix the issue, Oracle Connection by Shell job is introduced to discover all Oracle database servers using the Shell protocol starting with CP19. To have the auditing data in the Oracle LMS report, make sure you upgrade your Content Pack to CP19 or later.
Note
- The Oracle Connection by Shell discovery requires UCMDB version 10.22 CUP1 or later.
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The account that is used to connect to Oracle should have the privilege to run SQL*Plus as SYSDBA.
For details, see How to Discover Oracle Data Guard.
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