Troubleshooting and Limitations – Host Connection by SNMP Job

• Problem: Following the run of the Host Connection by SNMP or Host Networking by SNMP jobs, many warning messages are displayed:

  Detected multiple updates in bulk - found attribute:
  'interface_description' on current CIT: 'interface'

  These messages can be safely ignored. To prevent the messages being displayed, you can change the multipleUpdateIgnoreTypes parameter in the globalSettings.xml file:

  <!--multipleUpdateIgnoreTypes
  - don't check multiple updates for the following types-->
  <property name="multipleUpdateIgnoreTypes">
  process,clientserver,node</property>

  Add the interface CIT to this list of CITs to be ignored.

• Problem: Host Connection discovery uses the following workflow: Host Connection by Shell, Host Connection by WMI, and then Host Connection by SNMP. Therefore, if Host Connection by Shell runs successfully, neither of the following jobs complete. Also, if Host Connection by WMI runs successfully, Host Connection by SNMP does not complete.

  Solution: To skip this restriction, change the Trigger Query for these jobs:

  • Select Host Connection by SNMP.

  • Select the Properties tab.

  • Delete the Trigger Query ip_with_snmp_or_without_host.

  • Click the button in the Trigger Query section to create a new Trigger Query. The Choose Discovery Query dialog box appears.

  • Select ip from the list and click OK.