Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Disaster Recovery
The hot-standby configuration gives you passive recovery on a disaster. It is extremely critical for the database to have the best recovery method. The UCMDB just needs to connect to the database.
Note The version of the hot-standby server should be exactly the same as the Application server version (or CUP version).
Disaster Recovery Process
For UCMDB version 10.10 and older, follow the process below:
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Execute the SQL statements:
Update CUSTOMER_REGISTRATION set CLUSTER_ID=null; truncate table CLUSTER_SERVER; truncate table SERVER; truncate table CLUSTERS
. - Connect the hot-standby server to Database by using the connection wizard.
- Re-connect all the probes to the hot-standby server.
For UCMDB versions after 10.10, you can install a new UCMDB instance of the same version and then connect to the database by using the connection wizard.