Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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CMS Monitoring - Availability Monitoring
Avoiding single point of failure by design is critical for a successful CMS implementation. Therefore, configuring self-monitoring is a must-have for a CMS platform. UCMDB/UD server and probe process/services are critical failure points from the application standpoint. Database process/services should be monitored as well.
You can add a process/service monitor or a URL status check monitor to enable availability monitoring. Regardless of the tool sets you have in your enterprise, the points below will guide you to set up basic health monitoring.
UCMDB Server
- UCMDB Server service UCMDB_Server on Windows involved (monitor to make sure it is running)
- watchdog process (wrapper.exe) running that monitors the UCMDB_Server process
- UCMDB status (https://host:8443/status) shows the status of the server: Up, Starting, Down
- Amount of free space available on the server: UCMDB\UCMDBServer
- Linux process – search for UCMDBServer (you will see the path, for example, /opt/UCMDBServer/bin/wrapper)
UCMDB Probe
- Probe Service UCMDB_Probe involved on Windows (monitor to make sure it is running)
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Probe DB Service UCMDB_Probe_DB involved on Windows (monitor to make sure it is running)
