Part-Time CMDB/CMS Roles
Data Base Administrator (DBA)
Initial Deployment
- Creates database
- Allocates database space
- Performs database security actions to allow UCMDB installation
- Available for problem-solving during installation
Ongoing Operation
- Manages database performance and growth
- Monitoring, tuning, reorganizations, and so so
- Backups
- Allocates additional space as needed
- Available for infrequent problem-solving
Server Administrator
Initial Deployment
- Assist with scoping / hardware planning
- Procures / allocates UCMDB component hardware
- Verify OS / software compliance
Ongoing Operation
- Manages UCMDB server hardware
- Manages UCMDB server / OS (space, patches, and so on.)
Network Administrator
Initial Deployment
- Verifies network connectivity
- Assists in probe deployment planning
Ongoing Operation
- Maintains component connectivity
- Maintains connectivity to target environments
Security Administrator
Initial Deployment
- Facilitates credential-gathering Processes for installation
- Facilitates credential-gathering Processes for discovery
- Configures firewalls (may be Network Admin)
- Verifies UCMDB security precautions
Ongoing Operation
- Responsible for UCMDB Component security
- Controls / delegates discovery credentials
Business / Application Subject Matter Expert (SME)
Initial Deployment
- Consults with service modeling specialist
- Verifies use cases
- Provides initial documentation of existing, manually assembled models (for example, Visio diagrams)
Ongoing Operation
- Validates service models
- Identifies superfluous / missing components
- Possibly, the end-users of the modeling effort
Users / End beneficiaries of the project
Initial Deployment
- Use cases verified
- Demo / training
Ongoing Operation
- Validates use case implementation
- Provide qualitative feedback
