Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Other Discovery Tips
Discovery Job - Domain Overlap
IP range overlap in domains: IP range duplicates are allowed in different domains. Be cognizant about adding the same IP ranges to multiple domains as the identification rule for an IP address includes the domain name in the ID criteria. Therefore, there is a strong possibility of creating duplicate IP addresses.
Also jobs like HMC, VCenter connections should be managed efficiently in the respective domains. If you have a VCetner which provisions servers in different domains, you may end up with duplicates on IP Address layer.
Discovery Job - Aging Settings
Software IT Asset Management always look for fresh data from the discovery scan.
You can set the aging setting per CI type on the adapter level to get ever green data.
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In UCMDB, go to Data Flow Management > Universal Discovery > Discovery Modules/Jobs > Hosts and Resources > Inventory Discovery > Inventory by Scanner > Inventory Discovery by Scanner.
- Right-click the Inventory Discovery by Scanner job and select Go to Adapter.
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Click the Adapter Configuration tab.
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Select Only on Success and validate if Installed Software has Auto Delete option enabled.
Agent vs. Agentless
Protocol | Things to be aware of... | Legacy/Outdates OS Support | Software Utilization | Call Home | Advanced Inventory | |
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UD Agent | UDA | Agent upgrades, making sure UD agent is up | Nil | X | X | Pre/Post Scan feature |
Agentless | SSH, NTCMD, Telnet | Security roadblock, Password resets | Most | Nil | Nil | Custom DDMA Adapter |