Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Learn about Widgets
- Automation Widget
- Business Widget
- Change Request Widget
- Defects Widget
- Dependent Services Widget
- Discovery Progress Widget
- Dynamic Widgets
- Environment Widget
- Get Related Widget
- History Widget
- Impact Simulation Widget
- Incidents Widget
- Monitoring Widget
- Policy Widget
- Problems Widget
- Properties Widget
- Security Widget
- Stakeholder Widget
- Storage Widget
Monitoring Widget
The Monitoring widget displays the statuses of KPIs (received from the BSM) for the selected CI. KPI statuses can be one of the following: Ok, warning, minor, major, critical, info, no data, and downtime.
CI Overview mode displays the worst KPI status for the selected CI (where downtime is the worst status, and Ok is the best status). Widget Details mode shows all the details of all KPIs related to the selected CI.
The UCMDB Browser comes with a BSM adapter that is deployed on the UCMDB server when the Browser first loads. For this widget to work, the UCMDB administrator must configure this adapter, as described in Configure the BSM Health Indicator (for the Monitoring Widget).
Note
-
System time on the UCMDB server and BSM server should be synchronized, otherwise monitoring data in the UCMDB Browser will be empty.
- The BSM does not return KPIs for CI collections.
- For the Monitoring Widget to properly display KPI statuses for the selected CI, ensure that all CIs monitored in the BSM have the attribute Store KPI History For Over Time=true.
Adding Another Data Source for Display in the Monitoring Widget
If you want to add another data source to be displayed in the Monitoring widget, you must add an additional integration point name to the <data_stores> tag in the ucmdb_browser_config.xml configuration file, as shown in the following example:
<bsm_configuration>
<data_stores>
<data_store>bsm_adapter</data_store>
<data_store>second_adapter</data_store>
</data_stores>
</bsm_configuration>
