Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Enable the Cloud Analytics Side-Bar Menu
HPE IT Business Analytics automatically gathers metrics from CSA to build key performance indicators. It provides scorecards and dashboards so that Resource Supply Managers and Service Business Managers have insight into how to measure and optimize the cost, risk, quality and value of IT services and processes.
In CSA, the Resource Supply Manager, Service Business Manager, and Administrator roles have access to the Cloud Analytics side-bar menu item in the dashboard. Clicking on this menu item displays the next level of menu items (when these sub-menus enabled), which are displayed based on user roles:
- Resource Supply Managers and Administrators see the Resource Analyticsmenu item which launches a report that measures the cost and usage of resource providers in CSA.
- Service Business Managers and Administrators see the Service Analytics menu item which launches a report that measures the revenue, cost, and profit margin for business services in CSA.
- Service Business Managers and Administrators see the Showback Report menu item which launches a showback report for an organization.
- Resource Supply Managers, Service Business Managers, and Administrators see the Advanced Reporting menu items which launches a standalone version of HPE IT Business Analytics in a separate window and allows for more advanced operations, such as running custom reports and drilling down into additional details about information provided in the report.
Prerequisites
- You must have HPE IT Business Analytics installed and properly configured in your CSA environment.
- To ensure seamless navigation between the products, make sure that the HP Single Sign-On (HP SSO) for HPE IT Business Analytics is configured to enable logging on to CSA.
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For SSO between CSA and HPE IT Business Analytics to work successfully, both products must be installed on machines that are in the same Domain. The value of Domain and Protected Domain parameters specified for HP SSO configuration must be the same.
Note As HP SSO is enabled by default, if you disable HP SSO manually, seamless navigation between CSA/Marketplace Portal and HPE IT Business Analytics will no longer work.
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You must configure users for both CSA and HPE IT Business Analytics for single sign-on (each user must have the same name and password). You can also configure LDAP users for single sign-on. To enable single sign-on for LDAP users, you must either configure CSA and HPE IT Business Analytics to use the same LDAP source or, if CSA and HPE IT Business Analytics use different LDAP sources, configure the same users in both sources. In either case, the CSA user must be assigned to the appropriate role to access the menu that launch HPE IT Business Analytics and the HPE IT Business Analytics user must be assigned a role that allows it to perform the expected functions in HPE IT Business Analytics.
- For the Cloud Service Management Console, follow the procedure below to get the
initString
from the IDM container on the CSA machine by running the following commands:docker ps | grep itom-hcm-idm
docker exec -it <CONTAINER_ID>/bin/bash
vi /usr/local/idm/idm-service.war/WEB-INF/hpssoConfig.xml
cryptoinitString="b33375d289c3635fb01acceffe6654be"
- Use this setting to configure HPE IT Business Analytics (and the Marketplace Portal).
- Review the HPE IT Business Analytics Administrator Guide for more information.
Update the same in ITBA-BA under Settings >> Single Sign On.
initString
value represents a secret key and should be treated as such in your environment. Change the default value of the initString
setting for the Cloud Service Management Console.
To enable HPE IT Business Analytics menu in the Cloud Service Management Console:
- Make a backup of the <PERSISTENT_VOLUME_PATH>/sync/csa/jboss-as/standalone/deployments/csa.war/dashboard/config.json file (where PERSISTENT_VOLUME_PATH is the directory in which HCM Suite is installed).
- Edit the <PERSISTENT_VOLUME_PATH>/sync/csa/jboss-as/standalone/deployments/csa.war/dashboard/config.json file file.
- Search for a menu called
executive_scorecard
. You can search for the second occurrence of the following text:"id": "executive_scorecard"
. - Enable the first four menus by changing
"enabled": false
to"enabled": true
, and disable the fifth menu by changing"enabled": true
to"enabled": false
. - In the data section for each of the menus, change
<<CONFIGURE_HOST_NAME>>
to match the host name of your HPE IT Business Analytics installation. - Save and exit the file.
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If you are logged in to the Cloud Service Management Console, clear the browser cache (see Clear the web browser cache for information about how to clear the web browser cache) and refresh the browser to view the changes. Clearing the browser cache is optional (a troubleshooting step).
Note The changes do not require you to restart CSA.
We welcome your comments!
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