Roles

Roles represent the people responsible for performing particular tasks in the CSA workflow.

Provider Organization Roles

Provider organization roles authorize members to perform specific tasks, access specific parts of the Cloud Service Management Console, and are typically configured by the administrator.

Administrator

The Administrator has access to all functionality in the Cloud Service Management Console.

Consumer Service Administrator

The Consumer Service Administrator configures and manages consumer organizations.

Content Manager

The Content Manager has access to the Content Store to search for and download content offerings from ITOM Marketplace.

Resource Supply Manager

The Resource Supply Manager creates and manages cloud resources, such as resource providers and resource pools.

Service Business Manager

The Service Business Manager creates and manages service offerings and service catalogs and troubleshoots issues with provisioning or de-provisioning services.

Service Designer

The Service Designer designs, implements, and maintains service designs (also referred to as blueprints), component palettes, component types, component templates, and resource offerings.

Service Operations Manager

The Service Operations Manager views and manages subscriptions and service instances and troubleshoots any issues with provisioning or de-provisioning services.

 

Workflow Author

 

The Workflow Author accesses the Web Studio Designer to view and create OO flows.

Consumer Organization Roles

The Marketplace Portal supports the following roles:

Consumer Organization Administrator

The Consumer Organization Administrator:

  • Can create, edit, and delete catalogs for your organization.
  • Can manage service offerings in your organization's catalogs.
  • Can manage access control, approval policies, and categories for catalogs in your organization.
  • Can manage user's subscriptions in your organization by performing actions on a subscription on behalf of the original subscriber.
  • Can use HPE IT Business Analytics to measure and optimize the cost, risk, quality, and value of IT services and processes.

Service Consumer

The service consumer:

  • Can subscribe to service offerings
  • Can manage service subscriptions,
  • Can perform actions on service instances

CSA Subscription Creator

The CSA Subscription Creator:

  • Can create subscriptions
  • Can reorder services
  • Cannot cancel or modify subscriptions
  • Cannot perform any user operations
  • Cannot delete a request

CSA Subscription Modifier

The CSA Subscription Modifier:

  • Can modify subscriptions
  • Cannot subscribe or reorder services
  • Cannot perform any user operations
  • Cannot delete a request

CSA Subscription Operator

The CSA Subscription Operator:

  • Can perform user operations
  • Cannot subscribe or reorder services
  • Cannot modify or cancel subscriptions
  • Cannot delete a request

CSA Subscription Canceler

The CSA Subscription Canceler:

  • Can cancel subscriptions
  • Can delete a request
  • Cannot subscribe or reorder services
  • Cannot perform any user operations