Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Roles
Roles represent the people responsible for performing particular tasks in the CSA workflow.
Provider Organization Roles
Provider organization roles authorize members to perform specific tasks, access specific parts of the Cloud Service Management Console, and are typically configured by the administrator.
![]() Administrator |
The Administrator has access to all functionality in the Cloud Service Management Console. |
![]() Consumer Service Administrator |
The Consumer Service Administrator configures and manages consumer organizations. |
![]() Content Manager |
The Content Manager has access to the Content Store to search for and download content offerings from ITOM Marketplace. |
![]() Resource Supply Manager |
The Resource Supply Manager creates and manages cloud resources, such as resource providers and resource pools. |
![]() Service Business Manager |
The Service Business Manager creates and manages service offerings and service catalogs and troubleshoots issues with provisioning or de-provisioning services. |
![]() Service Designer |
The Service Designer designs, implements, and maintains service designs (also referred to as blueprints), component palettes, component types, component templates, and resource offerings. |
![]() Service Operations Manager |
The Service Operations Manager views and manages subscriptions and service instances and troubleshoots any issues with provisioning or de-provisioning services. |
Workflow Author
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The Workflow Author accesses the Web Studio Designer to view and create OO flows. |
Consumer Organization Roles
The Marketplace Portal supports the following roles:
![]() Consumer Organization Administrator |
The Consumer Organization Administrator:
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![]() Service Consumer |
The service consumer:
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![]() CSA Subscription Creator |
The CSA Subscription Creator:
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![]() CSA Subscription Modifier |
The CSA Subscription Modifier:
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![]() CSA Subscription Operator |
The CSA Subscription Operator:
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![]() CSA Subscription Canceler |
The CSA Subscription Canceler:
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We welcome your comments!
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Help Topic ID:
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