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Functions

Use the initial dashboard view to navigate to the area of the Cloud Service Management Console where you can complete your tasks.

To navigate to and from views in CSA:

  • Click Cloud Service Automation in the title bar to return to the dashboard.
  • Click the grid icon in the title bar to directly launch a certain application from My Applications in the Cloud Service Management Console. The list of applications will be customized, based on your role and permission.

Depending on your role, the following functional areas are available to you:

Functional Area Role Major Tasks

Administration

Administrator

Consumer Service Administrator

Consumer Organization Administrator

 

Functional Area Role Major Tasks

Providers

Administrator

Resource Supply Manager

 

Functional Area Role Major Tasks

Service Design

Administrator

Service Designer

Sequenced Designs

View, create, edit, copy, import, export, or delete:

Topology Designs

View, edit, copy, import, export, publish, test or delete:

 

Functional Area Role Major Tasks

Offerings

Administrator

Service Business Manager

 

Functional Area Role Major Tasks

Catalog

Administrator

Service Business Manager

 

Functional Area Role Major Tasks

Operations

Administrator

Service Operations Manager

 

Functional Area Role Major Tasks

Content Store

Administrator

Content Manager

 

Functional Area Role Major Tasks

Cloud Analytics

Administrator

Resource Supply Manager

Service Business Manager

If integration is configured, a place to view scorecards and dashboards so that Resource Supply Managers and Service Business Managers have insight into how to measure and optimize the cost, risk, quality and value of IT services and processes.

 

 

Functional Area Role Major Tasks

Workflow Designer

Administrator

Workflow Author

  • Integrate with OO Designer

 

 

Functional Area Role Major Tasks

Cloud Optimizer

 

Administrator

Service Business Manager

Service Designer

 

Functional Area Role Major Tasks

Settings

Administrator

 

Functional Area Role Major Tasks
Marketplace

Consumer Service Administrator

Service Consumer

 

The Marketplace Portal is a self-service web interface that retrieves service offerings for IT applications from the CSA server and displays them in an intuitive view.

 

Functional Area Role Major Tasks
Custom

Administrator

Consumer Service Administrator

Resource Supply Manager

Service Business Manager

Service Designer

Service Operations Manager

Optional area for accessing customized content.

If enabled, displays content that is customized for this instance of the Cloud Service Management Console (for information on how to enable this area, see the Cloud Service Automation Configuration Guide.