Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

IT Business Analytics10.10

Upgrade > Upgrade from Business Analytics 10.00 to 10.10 > Troubleshooting

Troubleshooting

Recover ITBA 10.00 if it Fails to Upgrade to 10.10

If the upgrade fails, proceed as follows to recover ITBA 10.00:

Uninstall the Supervisor if necessary using the following command:
$HPBA_HOME/supervisor/configure/uninstall_supervisor_conf.sh
Delete all the content of the $HPBA_HOME directory.
Unzip the 10.00 backup file (HPBA-BACKUP-$(%Y%M%D-%H-%M-%S).tar.gz. For example: HPBA-BACKUP-20160127-12-15-26.tar.gz) file to the $HPBA_HOME directory. Y is the year with 4 digits, M is the month with 2 digits, D is the day of the month with 2 digits, H is the hour with 2 digits (24 hour format), M is the minutes with 2 digits, and S is the seconds with 2 digits.
Install the Supervisor using the following command:
$HPBA_HOME/supervisor/configure/install_supervisor_conf.sh
Start ITBA using the following command:
$HPBA_HOME/supervisor/bin/hpba-start.sh
Check the ITBA status using the following command:
$HPBA_HOME/supervisor/bin/hpba-status.sh
Remove the following folder:
rm -rf $HPBA_HOME/dat/UPGRADING

Upgrade again after restoring ITBA 10.00

If after the upgrade failed, you restored ITBA 10.00, resolved the issue and tried to upgrade again, and the upgrade fails again, delete the UPGRADING file in the $HPBA_HOME/dat directory. Then run again upgrade.sh.

Error message when logging on ITBA after the upgrade

Note After upgrading from ITBA 10.00 to 10.10, if after logging on ITBA 10.10, you get the following error message, delete all the cookies and log on once more.

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