Upgrade > Upgrade from Business Analytics 10.00 to 10.10 > Upgrade from BO 4.1SP2 to BO4.1SP3

Upgrade from BO 4.1SP2 to BO4.1SP3

Tip This upgrade section is optional as ITBA 10.10 supports both BO 4.1SP2 and BO 4.1SP3.

Update Installation on Windows

You must have Administrator privileges on your Windows system to run an update installation.

In order to free resources on the machine on which you are installing this update, it is recommended that you use the Central Management Console (CMC) to stop all of the BI platform servers on the machine before installing the update, with the following exceptions:

  • Server Intelligence Agent (SIA)
  • Central Management Server (CMS)
  • Input and Output File Repository Servers (FRS)
  • CMS system database

These services and servers must be running for the installation to proceed.

Note If you are updating a product that contains server components, the installation program prompts you for information for your deployment's Central Management Server (CMS). This is required to update content that is stored in the CMS database, such as localized strings for server properties.

To install the BI platform server update on Windows

This procedure is used to install updates to the BI platform servers running on Windows.

  1. Launch the installation by running setup.exe.
  2. Choose a language for the installation program to use during the installation process, and click OK.

    The installation program checks your system to ensure the proper prerequisites are in place.

  3. Click Next.
  4. In the Welcome dialog box, click Next to proceed.
  5. In the License Agreement dialog box, review the contents of the End User License Agreement, and click Next to proceed if you agree to the terms.

    If the update includes server components, the CMS dialog box is displayed.

  6. Type the Hostname, Port Number, and Administrator Password for your deployment's CMS, and click Next to continue.
  7. In the Start Installation dialog box, click Next to begin the installation.

    The update will install. When the installation is complete, a completion screen will appear. This screen may contain some additional instructions.

    Note If web applications are updated as part of the update, depending on the options you chose when you originally installed SAP BusinessObjects Enterprise a dialog box may appear with additional instructions for redeploying your .war files.

  8. Click Finish.

To install client product updates on Windows

Note Ensure that all BI Suite client products are closed before installing the update. Should you find that any client program fails to start after the update, running the installation program in repair mode should correct the issue.

This procedure is used to install updates for BI Suite client products. This includes the following packages:

  • SAP BusinessObjects Business Intelligence platform Client Tools
  • SAP Crystal Reports 2013
  • SAP Crystal Reports for Enterprise
  • SAP BusinessObjects Live Office
  • SAP BusinessObjects Dashboards
  1. Launch the installation by running setup.exe.
  2. Choose a language for the installation program to use during the installation process, and click OK. The installation program will perform a check to ensure the required prerequisites are in place.
  3. Click Next.
  4. In the Welcome dialog box, click Next.
  5. In the License Agreement dialog box, review the contents of the End User License Agreement, and click Next to proceed if you agree to the terms.
  6. In the Start Installation dialog box, click Next to begin the installation. The Installation Progress dialog box appears.

Update installation on UNIX

In order to free resources on the machine on which you are installing this update, it is recommended that you use the Central Management Console (CMC) to stop all of the BI platform servers on the machine before installing the update, with the following exceptions:

  • Server Intelligence Agent (SIA)
  • Central Management Server (CMS)
  • Input and Output File Repository Servers (FRS)
  • •CMS system database

These services and servers must be running for the installation to proceed.

Note If you are updating server components, the installation program prompts you for information for your deployment's Central Management Server (CMS). This is required to update content that is stored in the CMS database, such as localized strings for server properties.

To install the BI platform server update on UNIX

  1. Launch the installation by running the following command from the update installation source file location: ./setup.sh
  2. Select the language you want the installation program to run in and press Enter.

    A dialog box appears that shows the installation directory you have specified.

  3. Verify the installation directory and press Enter to start the installation.

    The installation program will check to ensure the required prerequisites are in place.

  4. Press Enter to continue.

    A Welcome screen will be displayed.

  5. Press Enter to continue.

    The license agreement will be displayed.

  6. Review the content of the License agreement and press Enter to agree and proceed.

    If the update includes server components, you will be prompted for your CMS credentials.

  7. Enter your CMS credentials and press Enter to start the installation. The progress indicator displays the status of the installation.

    A message will appear when the install is complete. This message may also have some additional instructions.

    Note If web applications are modified as part of the update, depending on the options you chose when you originally installed SAP BusinessObjects Enterprise a dialog box may appear with additional instructions for redeploying your .war files.

  8. Press Enter to complete the installation.

    To review details of the installation, you can view the contents of the installation log file located in:
    <INSTALLDIR>/InstallData/logs/<DATEandTIME>/.